Go Beyond Social to Find the New Voice of Your Customer

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How confident are you making business decisions with only 35% of consumer feedback data?

And yet over 65% of customer feedback is not analyzed by companies, according to Forrester. This creates a blind spot for your business strategy.

Customer feedback data resides in multiple sources inside and outside your company. NetBase unlocks insights from all sources, including social, internal, and digital feedback. This approach gives you a new, unified voice of your customer to fuel every aspect of your business. Don’t miss this webinar to hear how this comprehensive approach could fuel:

  • Marketing effectiveness
  • Customer care improvements
  • Operational efficiency


Christopher LeetChristopher Leet
Sr. Director, Product Marketing
NetBase Solutions Inc.
Kenny JiangKenny Jiang
Sr. Director, Product Strategy & Incubation
NetBase Solutions Inc.