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Forrester named NetBase a leader in social listening platforms report. NetBase received the second highest score in the Strategy category, the top score in the integration criterion and among the highest in the data quality and reporting criteria.
In the report, Forrester states, “NetBase delivers holistic social listening and voice-of-the-customer (VoC) analysis. This vendor combines social data with non-social customer data (e.g., surveys, focus groups, and ratings and reviews) through its collection of NetBase Instant Search, NetBase Pro, NetBase Enterprise, and voice-of-the-customer products.”
Move beyond simply monitoring “buzz” and learn how top social platforms deliver meaningful business value to drive your most critical decisions to:
- Grow revenue
- Manage risk
- Improve customer retention
Download your complimentary copy of the report today.