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Top brands have seen the C2B, social intelligence light and are assimilating information on customers and markets from the outside in. The result? Business at the Speed of Social™ – more innovation, efficiency and responsiveness.
A Five Step Plan for Running Customer-to-Business (C2B), is a blueprint for how to improve operations enterprise-wide with social intelligence information and insights. Download this must-read paper and learn how to:
- Drive organization and culture change
- Use technology to support an enterprise-wide approach to social intelligence
- Build a social media P&L and use it to manage your business
- And so much more